Dyslexia is often associated with reading, spelling and writing difficulties. But in the workplace, its impact can be much broader.
For some employees, dyslexia can affect how they process information, organise tasks, manage their workload, communicate ideas or work under time pressure. For others, the impact may be far less visible.
And that’s important.
Because when dyslexia isn’t understood, employees can end up spending significant energy masking the difficulties they are experiencing rather than doing their best work.
Dyslexia Awareness Week is an opportunity to look beyond awareness and ask a more important question:
What are we doing to make sure employees with dyslexia can work in a way that works for them?
What is dyslexia?
Dyslexia is a specific processing difference characterised by cognitive strengths and abilities in visual-spatial processing, general knowledge, creative thinking, and problem-solving. Characteristic difficulties include struggles with short-term memory, processing speed, and making new skills automatic.
Despite this, dyslexia should ideally be thought of as a continuum of different cognitive strengths and challenges, and importantly every person experiences this differently.
Two dyslexic employees may have completely different experiences at work. For example, one may find written instructions difficult whilst the other may find processing information in meetings challenging.
The British Dyslexia Association (BDA) estimates that 6.3 million people in the UK, or roughly 10% of the population, have dyslexia. As a result, it’s vitally important dyslexia receives the recognition it deserves – and this is where Dyslexia Awareness Week can support.
Dyslexia Awareness Week – supporting to raise awareness
Dyslexia Awareness Week is an important opportunity to raise the volume on dyslexia – to start conversations, challenge misconceptions and give people space to share their experiences.
It can be a time for organisations to stop and ask: Do our people really understand dyslexia? Are employees comfortable asking for support? And are we creating a workplace where people can work effectively without having to hide or mask their differences?
But awareness shouldn’t begin and end with one week in the calendar.
For the millions of dyslexic people, the challenges, and strengths, associated with dyslexia don’t disappear when Awareness Week is over. Neither does the need for understanding, appropriate support and inclusive ways of working.
Dyslexia Awareness Week can be a great starting point for longer-term conversations about how people experience work. It could be the opportunity to give managers the confidence to talk about neurodiversity, encourage employees to share what helps them work at their best, or look more closely at where workplace processes might be creating unnecessary barriers.
And importantly, those conversations don’t need to wait for someone to disclose dyslexia or reach a point of difficulty.
Creating a more dyslexia-inclusive workplace is about building understanding into everyday working practices – so that people don’t have to continually explain, compensate or mask in order to succeed.
Donna Stevenson, Head of Training shares her tips to raise the volume on Dyslexia for Dyslexia Awareness Week.
Dyslexia and Masking in the Workplace
One of the biggest challenges for employers is that dyslexia isn’t always visible.
An employee may have developed strategies over many years to compensate for areas they find difficult. They might spend longer checking emails, prepare extensively for meetings, avoid asking for clarification, or work additional hours to complete tasks that others find straightforward.
From the outside, they may simply appear organised, conscientious or highly capable.
But underneath that can be a significant amount of masking.
Masking can involve consciously or unconsciously hiding difficulties or developing strategies to fit into an environment that isn’t designed around the way someone naturally processes information.
For an dyslexic employee, this might mean:
- Spending considerably longer than colleagues reading or checking written information
- Avoiding situations where they have to read aloud or respond without preparation
- Re-reading emails several times before feeling confident enough to send them
- Relying heavily on memory because asking for information in another format feels uncomfortable
- Working longer hours to compensate for processing or organisational difficulties
- Avoiding disclosing their dyslexia because they worry about how colleagues or managers will perceive them
- Feeling that asking for adjustments might make them appear less capable
Over time, this can become exhausting.
And importantly, a person successfully masking their dyslexia doesn’t mean they don’t need support.
Dyslexia in Your Team: Myths, Challenges & Effective Strategies
What can employers do to support employees with dyslexia?
There isn’t a single set of adjustments that works for every person with dyslexia. The most effective support starts with understanding what creates a barrier for that individual and what could remove it.
Dyslexia causes a person’s brain to process information differently, it’s important that organisations and managers show their understanding of the unique challenges faced by those with dyslexia. This involves offering support to create a better working environment, which is explored in further detail in our webinar with CareScribe and below:
Make communication more accessible – Think about how information is shared, not just what information is shared. Clear written instructions, accessible documents, visual information, meeting agendas and opportunities to process information before responding can all make a difference.
Create space to process information – Not everyone processes information at the same speed. Give employees time to consider information before responding and sharing material in advance can reduce unnecessary cognitive load. This space could also include giving them time to prepare – preparation time can make people with dyslexia feel more comfortable during meetings or when speaking publicly.
Implement assistive software – There are various types of software available to assist with dyslexia and it’s potential challenges, including programmes that convert text into audible files and spell checkers.
Create support groups – Implementing ERGs (Employee Resource Groups) into the workplace allows people with neurodifferences such as dyslexia to create a safe space to discuss their experiences and challenges with like-minded colleagues.
Adapt your communication style – People with dyslexia tend to be visual or auditory thinkers, meaning it’s a good idea to adapt your communication style accordingly.
Use fonts that increase readability – Arial, Comic Sans, and Verdana are among the easiest-to-read fonts for people with dyslexia.
Learn to use the strengths of dyslexia – Too often, people focus on the limitations of dyslexia and don’t consider the strengths that come with it. For instance, many neurodivergent people can think outside the box, and companies can put this to good use.
Encourage dyslexia-friendly workstations – Different tips, supplies, tools, and objects can be used to make workstations more dyslexia-friendly.
Offer more flexibility – Flexibility allows someone to adjust the working day to accommodate their individual needs, whether it be introducing additional breaks or offering remote working opportunities.
Build understanding across the organsiation – organisation-wide training can help to raise awareness about dyslexia. The increased understanding of the neurodifference from employees and employers can make the workplace more comfortable for those with dyslexia.
And importantly – don’t wait for someone to struggle. Support shouldn’t only appear when performance starts to deteriorate. Regular conversations about what is working, what creates barriers and whether anything could make work easier can help identify adjustments before difficulties become bigger problems.
Looking to better support dyslexic employees?
Creating a more dyslexia-inclusive workplace starts with understanding how dyslexia can affect someone at work, including the barriers that may not always be visible and the effort involved in masking or compensating. Our team can help you build that understanding and turn it into practical support, from Neurodiversity Awareness Training for managers and teams to Workplace Strategy Coaching that explores individual needs, barriers and potential strategies to Assistive Technology that can help reduce individual barriers and support people to work more effectively.
Speak to our team today to explore how we can support dyslexia inclusion in your workplace.
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