The Access to Work scheme provides a grant that helps fund the cost of special equipment, adaptations, or support that are over and above the workplace adjustments made by the employer.
Once a Workplace Needs Assessment has been completed, you/your employee will receive an Access to Work report, containing a list of recommendations and suppliers. This might include assistive technology (software and equipment), training and/or coaching.
To support you, save time and simplify the process we’re able to be your one-stop supplier for all your recommendations (software, hardware, training and coaching).
By using us, you’ll receive one itemised invoice for your claim to the Department of Work and Pensions (DWP), meaning less time waiting for reimbursement!
Our end-to-end Access to Work service is designed to streamline and simplify an otherwise stressful procedure. We have a 3-step approach and guarantee that we will meet your unique Access to Work requirements.
We work with you to supply each of your recommendations, even if we are not the main supplier we’re able to supply all your recommendations. This means you’ll get just the one invoice! We can also price match.
We’ll order your products and despatch them to you. After installation, our team can provide Training sessions on assistive technology, disability awareness training, and workplace strategy coaching.
You’ll be able to track your workplace adjustment journey through our customer case management system neurohub.
You’ll be able to view all the items we supplied, including assistive technology, training, coaching and awareness sessions.
In neurohub you can also retrieve dates of previous training & coaching sessions and view all upcoming appointments.
As it’s web-based it can also be accessed from any device with an internet connection.
You’ll also be assigned a dedicated Client Relationship Manager who will be your main point of contact.
We’re happy to price match – this means just one invoice. DWP don’t mind which supplier you use!
We can fulfil ALL your Access to Work recommendations. This means one purchase order, one point of contacts and simple reimbursement – no more juggling multiple suppliers.
Our free case management system where your employees can track their entire workplace adjustment journey. One centralised location making it easier to manage.
You’ll have a dedicated Client Relationship Manager guiding you through every step of the process, ensuring a smooth and stress-free experience.
Our Client Relationship Team is available on the phone or via email (atw@neurobox.co.uk).
They can help with all stages of the process, from an initial understanding of Access To Work, to ordering your software, training or coaching once you have received your Workplace Needs Assessment Report recommendations.
If you’re unsure of what you need, we are here to help.
If you’re an HR team, line manager or procurement team we’re able to support you with:
One place – we can supply all your recommendations (assistive technology, training and coaching)
Price matching – we’ll price match all your Access To Work recommendations (Please note DWP don’t mind where you purchase recommendations).
Account management – you’ll get a dedicated Client Relationship Manager who will manage the process from the supply of software to the implementation of coaching/training services.
Reimbursement time – you’ll only have to send one itemised invoice to DWP, which saves you time and means you won’t wait as long for reimbursement.
Our Client Relationship Team is on hand to answer any queries.
You can also sign up to our Assessor Bulletin for the latest demos, updates and events from our Assistive Technology Partners.
If you’re an employee, manager or procurement team get in touch with the team and see how we can support your Access to Work requirements.
Leave your details and one of our team will be in touch.
Sending us a Purchase Order (PO)?
To enable us to process your order more efficiently please send your POs to us as a PDF attachment with the below information for the end user.
Purchase Orders should be sent to ATW@neurobox.co.uk
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Find out how to apply for Access to Work in our handy blog.
Shop Assistive Technology Products, Awareness Training and Strategy Coaching.
Yes, we’re able to supply all your recommendations. We also price match!
Remote delivery allows for greater flexibility, convenience and shorter waiting time as we’re able to appoint you any of our UK based trainers/coaches. With remote training you can also choose to have sessions by the hour, offering you the ability to take things at a more comfortable pace. You do not need specialist skills to access remote sessions but if you do require assistance your trainer or coach will guide you through the process.
Remote sessions are delivered on a one-to-one basis, normally via Microsoft Teams or Zoom. Your trainer will agree on your preferred platform beforehand and will send you a link once the appointment is confirmed.
Training should take place in a quiet, distraction-free environment. You will normally be expected to have your camera switched on during the training unless one is not available.
Your coach/trainer will ask you to share your screen as you will be learning the software by using it throughout the session as you would in a face-to-face setting.
You can expect the same level of support in a remote session as you would receive face-to-face in most cases, but if you have any concerns it is always worth speaking to your trainer or coach.
Assistive technology training teaches you how to use your access to work software. Trainers will usually spend some time, finding out how you work and what you need so that they can understand which features will be of benefit and ensure that what they cover is relevant to your individual needs.
Even if your report recommends face to face, there is no restriction on having online training if it is preferred.
Training and coaching are usually delivered separately. Some of our coaches also train assistive technology and vice versa. If necessary eg. when there is limited availability which may delay your support, your coach may also deliver your AT training however, they will only do so if they have the appropriate experience. This will usually be discussed with you beforehand.
If you already use a computer for general admin tasks and can use the internet, you will already have the skills you need to access a remote session. But, if you are unsure and would like some support with this our trainers and coaches are happy to guide you through the process.
We have a range of payment options available :
-Upfront payment via Card order BACS
– Payment via purchase order
– Payment via Pro-Forma invoice (we supply the pro-forma and the you sends this document to DWP)
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