Access to Work

At neurobox, we provide a fully coordinated Access to Work service – Guiding employees and organisations through each stage of the Access to Work journey, our goal is to make workplace adjustments straightforward, coordinated and effective.

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What is Access To Work?

Access to Work doesn’t end with the assessment – that’s where neurobox come in. Our neuroNavigation approach supports individuals, employees and organisations through each stage of the Access to Work journey. Whether it’s training, coaching or assistive technology, we’re here as your dedicated partner for all of your Access to Work needs.

Individuals

Access to Work for Individuals

We partner with self-employed professionals and anyone managing their own Access to Work claim, helping you navigate the process. Here’s what you can expect when partnering with us:

  • Dedicated Account Manager - A single point of contact to help you navigate the process
  • Single Supplier - All of your adjustments provided by one supplier
  • Price Match - Less paperwork, less admin
  • Centrally Stored License Keys - All of your licenses in one secure location
  • Pre-Populated Claims Forms - Save time and confusion with the claims process
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Employers

Access to Work for Organisations

We partner with organisations to ensure their employees are fully supported throughout the Access to Work process. Here’s what you can expect when partnering with us:

  • Track, Report and Measure - All of your employees adjustments in one management platform
  • One Supplier - All of your adjustments delivered by one partner
  • Pre-Populated Claims Forms - Save time and reduce admin on the claims process
  • One Invoice - One simple invoice, less admin time
  • Price Match - Make your claims process that bit easier
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How We Support You Through The Access To Work Service

Our Access to Work team will support and guide you through each step of your Access to Work adjustments journey. Explore our Access to Work process below:

Step 1 - Assessment Report Review

Our Access to Work team will review the recommended services, hardware and software packages outlined in your workplace needs assessment.

If we are not listed as a recommended supplier on your workplace needs assessment, we offer a price matching service to simplify the process.

If you have not yet completed a workplace needs assessment and require one, please contact our team here for further information on private assessments.

Step 3 - Access to Work Aftercare

Additional support can be requested through your dedicated client relationship manager, this support may include:

  • Technical support
  • The purchase of additional products
  • Guidance for Access to Work claims
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neurohub. Guiding you along each step of the journey.

Our centralised adjustment management platform, designed to make your adjustment journey as simple and stress-free as possible. Access your software licenses, track your order(s) and book your training or coaching – everything you need right at your fingertips.

1

All Your Adjustments, One Hub

Complete visibility on every order you place with us

2

Service Reminders

Stay-on-track reminders for both training and coaching services

3

Pre-populated Access to Work Forms

Pre-populated Access to Work claim forms, ready to submit

4

Centrally Stored License Keys

Instant and secure access to all of your software licenses

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What Access To Work Support Is Available?

Access to Work support is delivered through a set of recommended reasonable adjustments for employees with a disability or neurodiversity. These adjustments can take many forms, such as:

Training

Explore the full range of neurobox training services on our online shop

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Software

Explore our range of software products available from our online shop

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Coaching

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Hardware

Explore our range of hardware products available from our online shop

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What Are The Eligibility Requirements For Access to Work?

There are several criteria which an applicant must meet in order to be eligible for funding through the Access to Work scheme. If you’re eligible for Access to Work, you can apply for funding through the government portal, available here.

Eligiblity Requirements Include:

  • You must have a disability, illness or health condition that means you need support to do your job
  • You must live and work (or be about to start work) in England, Scotland or Wales
  • You must be at least 16 years of age or older
  • You must be in paid work (or be about to start or return to paid work within 12 weeks)
Learn How to Navigate Access to Work

Explore Next Steps?

1

Speak to your HR Team

Speak with your manager or HR team to discuss what adjustments they can implement if you are awaiting an official assessment.

2

Get a workplace needs assessment with neurobox

If you want to avoid potential delays, speak to our team and request a self-funded workplace needs assessment. Learn more on our workplace needs assessment page.

3

Get workplace support

If Access to Work funding is approved, reach out to the team at neurobox. We’ll support you with supply and implementation of the recommended reasonable adjustments.

Speak to the Team

Access To Work for Neurodifferences

ADHD Autism Dyslexia Dyscalculia Dyspraxia Visual Impairment Hard of Hearing

Enquire about Access to Work

If you’re an employee, manager or procurement team; get in touch with the team and see how we can support your Access to Work requirements.

 

Sending us a Purchase Order (PO)?

To enable us to process your order more efficiently please send your POs to us as a PDF attachment with the below information for the end user.

  • Name
  • Email address
  • Contact number
  • Shipping address

Purchase Orders should be sent to ATW@neurobox.co.uk

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Charlie Scott

Client Relationship Manager

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Andy Heath

Client Relationship Manager

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Chloe Clarkson

Client Relationship Manager

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Eve Hasler

Client Relationship Executive

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Chantal Calliste-Jimu

Client Relationship & Adjustments Manager

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Gemma Malone

Client Relationship Administrator

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Access to Work Coaching

Designed for those with neurodiversity, disability or long-term health conditions – Our services focus on sustainable working practices, confidence, self-advocacy and meaningful adjustments.

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Access to Work Training

Designed to meet our clients where they are – Our services focus on real-world application and supporting the use of assistive technology.

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Access to Work Hardware

Explore our range of assistive hardware products available on our online shop.

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Access to Work Software

Explore the range of available assistive software packages.

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FAQs

Can you supply all the recommendations?

Yes, we’re able to supply all of your recommendations. We can also price match.

Why is training/coaching offered remotely?

It allows for greater flexibility, convenience and shorter waiting times, as we’re able to allocate you any of our UK based trainers/coaches – You do not require specialist skills to access remote sessions, but if assistance is required our trainer or coach will guide you through the process.

How are remote sessions delivered?

Remote sessions are delivered on a one-to-one basis, normally via Microsoft Teams or Zoom. Your trainer will agree on your preferred platform beforehand and will send you a link once the appointment is confirmed.

Training should take place in a quiet, distraction-free environment. You will normally be expected to have your camera switched on during the training unless one is not available.

Your coach/trainer will ask you to share your screen as you will be learning the software by using it throughout the session as you would in a face-to-face setting.

You can expect the same level of support in a remote session as you would receive face-to-face in most cases, but if you have any concerns it is always worth speaking to your trainer or coach.

What is Assistive Technology Training?

Assistive technology training teaches you how to use your Access to Work funded software. Trainers will cover the features and benefits relevant to your individual needs.

Access to Work have recommended face-to-face training, does this mean I can't have my support in remote format?

Not at all, the report may recommend face-to-face but if online training is preferred we can accommodate.

I have been offered coaching and training with you, will they be delivered by the same person?

Training and coaching are services that commonly get delivered by separate neurobox associates.

Do I require good IT skills to complete training online?

If you already use a computer for general admin tasks and can use the internet, you will already have the skills you need to access a remote session.

How can I pay for my order?

We have a range of payment options available:

  • Upfront payment via Card order BACS
  • Payment via purchase order
  • Payment via Pro-Forma invoice (we supply the pro-forma and the you sends this document to DWP)
Can I claim for all of my coaching sessions once I've purchased them?

No, must have completed the coaching sessions in order to claim for them. Once you have completed one or more sessions, you can use neurohub to fill out your claims form.

Can you match me with a coach that meets my needs?

Yes, we will always try and match you with a coach who is able to support in the way you need.