Hearing Impairment Assistive Technology Training

Over the years, we’ve built a team of specialists within our training department, each experienced in the setup and use of assistive technology for the hearing impaired. This team allows us to offer and deliver a holistic, person-centred training service, ensuring our hard-of-hearing clients can thrive in the workplace and beyond.

A female with short, brunette hair looking at their computer screen. They look deep in thought.

Why do Hard-of-hearing employees need assistive technologies?

Employees who are hard of hearing often experience a range of challenges and barriers within the workplace and beyond. The assistive technologies available are vital for ensuring these employees can overcome barriers and thrive in an inclusive environment.

These assistive technologies for the hard of hearing are essential for:

Productivity Productivity

Increasing the productivity of employees who are hard of hearing by reducing difficulties with note-taking or participating in meetings/discussions.

Accessibility Accessibility

Enhancing employees’ access to information, such as live-captioning, ensuring information during calls or presentations is not missed.

Legal Compliance Legal Compliance

Ensures legal compliance by ensuring employers meet accessibility requirements set out by the Equality Act 2010.

Communication Communication

Improves employee communication using systems transmitting clear audio and speech directly to the user.

five office workers in a meeting room, discussing the contents of their meeting notes

How is our assistive technology training delivered?

We offer dedicated one‑to‑one training sessions for hard‑of‑hearing software and equipment, with flexible options of 1‑hour or 3‑hour blocks to suit individual needs.

Like our other training services, we understand everyone learns in their own way, which is why technology training can be delivered both remotely and on-site, depending on our clients’ preferences:

  • This training is completed via Microsoft teams with one of our trainers. This method can offer increased levels of flexibility and convenience.

  • This training is completed in-person, with one of our trainers travelling to an agreed location to deliver the session. This method can offer a more interactive session with fewer distractions.

Types of Assistive Technologies for the Hard of Hearing

We are proud of our holistic approach at neurobox – which is why we don’t stop at just providing the training services alone; we also offer access to additional assistive technologies you might require, such as:

Assistive Technology for the Deaf Examples

Type Assistive Technologies
Captioning/Transcription Software
 Captioning and Transcription software bring benefits by providing users with a simple yet effective tool to convert spoken content (live or recorded) into a written format.

These software packages are often useful for pre-recorded videos, as well as virtual or live meetings, where the hard-of-hearing client may not be able to access every piece of information through the use of standard hearing aids.

 

Interested in Captioning/Transcription Software? Why not check out some of the products we supply:

Caption.Ed

Jamworks AI

Assistive Listening Devices (ALDs)/Physical Devices for the Hearing Impaired
 These physical products have been designed to improve accessibility for those with hearing loss or impairments.

They allow for speech and audio to be picked up by the device and directly transmitted to someone’s hearing aid. This can be effective in noisy environments, group settings, phone calls, and more.

Interested in exploring the physical devices? Why not check out some of the products we supply:

Phonak Roger On

Phonak Roger Table Mic

Phonak Roger Select

Our Assistive Technology Training Process

Our training sessions are available in a customisable format to ensure every client can find the right ‘fit’ for them.

The process of arranging training follows 3 simple steps:

  • Step 1 - Training Quote Enquiry

    The first step is contacting our sales department to discuss the customisable elements of the service, such as:

    Training Type – What type of software/equipment training is required

    Duration – How many sessions are needed, and what length should they be delivered in?

    Format – Is Remote (online) or On-site (face-to-face) training required

    Our sales team will then provide a quote for the services requested.

  • Step 2 - Payment

    Once the upfront payment or purchase order has been received, we will provide an invoice and look to allocate a suitable trainer.

  • Step 3 - Training

    The allocated trainer will reach out directly to the client to arrange suitable dates to begin the training sessions. We leave the booking process with our trainer and the client to reduce delays in communication.

Assistive Technology FAQs

We know that when it comes to assistive technology training for those who are hard of hearing, you may have questions before getting started. Below you will find answers to some of the most common queries we receive. If you cannot find what you are looking for, our team is always on hand to help.

  • Yes, our training can be delivered in-person or remotely. Please note that prices vary depending on the format.

  • neurobox can offer training on the Phonak Roger range, as well as the number of captioning/transcription software packages such as Caption.Ed. If you are unsure if we can provide training, please get in touch and we will be able to confirm if we can support you or a client.

  • The training helps provide hard-of-hearing employees with the tools and skills to work to their full potential and overcome potential workplace barriers and/or challenges.

Book Your Assistive Technology Training

Every organisation is unique, and so are it’s people – that’s why we can tailor our sessions to your organisation.

Get in touch with the team

Our journey begins with a conversation – get in touch with our Commerical Team – Martin, Becky, Chris and Conal to discuss how we can support your organisation with Workplace Strategy Coaching.

Phone 01223 608491
Becky Stearn

Becky Stearn

Senior Client Consultant
Chris Pope

Chris Pope

Client Consultant
Conal Durr

Conal Durr

Client Consultant
Martin Kirkup

Martin Kirkup

Head of Client Services
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Going through Access to Work?

If you’re claiming Assistive Technology Training through Access to Work please contact our Access to Work Team via atw@neurobox.co.uk or by ticking the Access to Work box on the form.

Enquire here:

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