Receiving Access to Work funding is a significant milestone, but it’s only the beginning of the journey. Once recommendations have been made, the focus shifts to understanding and implementing these recommendations, coordinating support and ensuring your employees have everything they need to.
Choosing the right Access to Work provider can make this process much smoother for both employees and employers. While many suppliers can provide individual services or equipment, the best partners offer end-to-end support that helps turn recommendations into meaningful workplace outcomes.
1. Full-service Support
Support doesn’t end with once the assessment is over. Recommendations (also known as adjustments) for employees may include Assistive Technology, Workplace Strategy Coaching, Awareness Training, Manager support or other adjustment such as flexible working.
Recommendations need to be coordinated, delivered and implemented effectively.
Choosing a partner than can provide full-service support creates a more seamless experience for both employees and employers.
This approach has practical benefits too. For example, if the same provider is supplying assistive technology and delivering assistive technology training, they can ensure the equipment has been installed and is ready before training takes place. Too often, organisations experience delays because different suppliers aren’t working together – resulting in training sessions where the technology hasn’t yet arrived or been set up and ultimately adding further delays
Working with one supplier also simplifies administration. Instead of managing multiple contracts, contacts and invoices, organisations benefit from a single point of contact, one coordinated service and one invoice – making the entire process easier to manage while ensuring employees receive the right support at the right time.
2. A Dedicated Point of Contact
Access to Work often involves communication between employees, employers, HR teams and service providers. Without clear coordination, the process can become fragmented.
A dedicated Client Relationship Manager can help oversee the entire journey, coordinating services, answering questions, managing timelines and ensuring everyone involved understands what happens next. Having one trusted contact makes the process simpler and provides reassurance throughout.
3. More Than Just Equipment
While Access to Work is often associated with equipment, many recommendations extend beyond this. A comprehensive Access to Work partner should be able to support with:
- Assistive technology
- Workplace strategy coaching
- Training
- Manager and team awareness sessions
- Ongoing reviews as needs change
Having access to a full range of services means recommendations can be implemented quickly without the need to source multiple suppliers.
4. Visibility of Workplace Adjustments
Implementing adjustments is only part of the picture. Organisations also need a way to monitor progress, review support and ensure recommendations have been delivered effectively.
Increasingly, organisations are looking for partners who can provide digital tools that help manage the entire adjustment journey. This supports organisations move from a reactive approach to a more proactive and sustainable way of managing workplace adjustments.
5. Experience Supporting Both Employees and Employers
The best Access to Work partners always understand the needs of everyone involved.
Employees want straightforward guidance and confidence that their recommendations will be implemented effectively.
Employers want clear communication, efficient delivery and reassurance that adjustments are making a positive impact.
A partner with experience supporting both sides of the process can help ensure recommendations are implemented successfully while creating a positive experience for everyone involved.
Choosing the Right Access to Work Partner
Access to Work has the potential to make a lasting difference, but successful outcomes depend on more than funding alone. The right partner can help simplify what can otherwise feel like a complex process, providing expert guidance from initial recommendations through to implementation and ongoing support.
At neurobox, we work alongside employees and organisations throughout the entire Access to Work journey. From training to Assistive technology, coaching and adjustment management through neurohub, our aim is to make workplace adjustments straightforward, coordinated and effective.
Benefits include:
- One supplier for all recommended support and adjustments.
- One invoice for simplified administration.
- A dedicated Client Relationship Manager to coordinate support and ensure a seamless experience.
- Ongoing guidance if needs change over time.
Powered by neurohub - our digital adjustment management platform.
Connecting the adjustment journey is neurohub. neurohub provides a central place to manage, monitor and review workplace adjustments, giving organisations greater visibility and confidence that support is being delivered effectively.
Employees benefit from:
- A tailored personal dashboard.
- Reminders for coaching and training
- Centrally stored software licence keys
HR teams and employers’ benefit from:
- Adjustment tracking and management.
- Centralised reporting and oversight.
- Prepopulated Access to Work forms
- Greater consistency across workplace support processes.
- Improved visibility of employee support requirements.
By bringing everything together in one place, neurohub helps organisations create a more proactive and sustainable approach to workplace adjustments.
Related readings
Masking at Work: The Hidden Impact of Burnout Neurodivergent Employees Face
From Awareness to Impact: Embedding Neuroinclusion into Organisational Culture